Saturday, December 28, 2019

Analysis of Annual Reports for Personal Investment

Topic: Analysis of Annual reports for personal investment 1. Executive Summary Assignment Background: In this assignment, I take the role of an investor looking to invest an amount of USD 50,000 in the capital of a public limited company. To wisely invest, one needs to do a thorough comparative study of the annual reports, stock market performance, news, strategies, vision of the companies, etc to reach a conclusion. I have taken up two companies in the financial sector – namely, Amlak Finance PJSC and Tamweel PJSC for this study. Currently, I am working in Dubai in the IT sales sector and both these companies are my customers and they are heavily investing in IT security. This is the reason for my special interest in†¦show more content†¦Their staff strength has also increased to 400 employees. All these indicate a positive growth of the organization. With reference to the annual report (reference cited), please find below some screenshots that indicate the balance sheet trends, key ratios, assets and liabilities of Amlak Finance. These charts are from the annual report published by Amlak finance available from the following link. Figure 1: Balance Sheet Trends and Key Ratios:1 Figure 2: Income Statement1 Figure 3: Assets1 Figure 4: Equities and Liabilities1 In the year 2007, we see that the there has been a significant growth in Amlak however, at the same time; there has also been an increase in the liabilities as well. From Figure 3, we see an 87.5% increase in the assets of the firm. Interestingly, Figure 4 shows that the liabilities are also as high as the assets (an increase of 87.5%). â€Å"In the year 2008, Amlak aims to achieve a growth of 70%. Amlak’s 2007 revenue was posted at AED 706 million, up 85% against 2006, with the company’s primary line of business – i.e. - property finance contributing 65% of the total revenue. Meanwhile, the EPS saw an increase of 122%. There was also an overall increase of 99% in the company’s overall volume of business.† In short, the company is showing positive signs of growth – both in terms of the size and number of employees and in terms of the gross turn over.Show MoreRelatedFactors Influencing Individual Investor Behavior1439 Words   |  6 Pages Statistical analysis technique 10 10 10 10 10 11 5. INTERPRETATION OF RESULTS 11 6. SUMMARY AND CONCLUSIONS 12 TIME FRAME 13 REFERENCES 14 2.4The Relevance of the study This study aims at exploring the KSA investor’s behavior, appear the first attempt to be undertaken in the KSA. The study is important for individual investor, companies listed in Saudi Financial Market and Government. For investors as decision makers, the most influencing factor/factors on their investment decision is crucialRead MoreThe Sports Philosophy Of Dick s Sporting Goods Essay886 Words   |  4 Pagescan be explained by we believe in relentless improvement, they regard Skilled as focused and precise, last they believe they live for their sport, their team and their community, which is their Passionate (Official Website). D. Internal Analysis-Financial Analysis The chart indicated that the company overall revenue increased annually to $7.7 billion. In the last five years, Dick’s has opened 203 stores and the company experienced explosive growth, mostly due to their expansion strategy. What’s moreRead MoreManaging Communications, Knowledge and Information1200 Words   |  5 Pagesstages of the business. New business also requires a strategic planning for future growth including products, partners and goals. Starting a business in the retail industry is a huge challenge facing a lot of competitors and variety of products. The report examines the methods for starting new business, the decisions to be taken, the internal and external sources of information to be assess, identify the stakeholders and methods to contact and develop business relationship with them. Starting up a BusinessRead MoreCresent1247 Words   |  5 PagesCrescent Standard Investment Bank Limited Governance Failure case analysis Crescent Bank Fraud The entire board of directors and CEO Anjum Saleem of Crescent Standard investment bank  were legally stopped from running their offices on evidences of suspected fraud and irregular  accounting. External Auditors had predicted a missing amount of over Rs.6 Billion, apart fromillegal maintenance of parallel accounts, concealment of bank assets, un-authorized massivefunding of group companies, unlawfulRead MoreLiquidity Financial Ratio Review Exercise Essay1284 Words   |  6 Pagesstakeholders both within and outside of a company. Management reviews different ratios to measure how effective the strategies used to run the business are within a given time period. Money Managers and other types of investors use ratios to determine investment strategies in different types of companies. The use of the ratios helps give a consistent look at different types of businesses whether large or small and determine profitability and return on equity. The purpose of this paper is examine liquid ityRead MoreCase Study : Apple Inc.1172 Words   |  5 PagesIntroduction Apple Inc. designs, manufactures, and markets mobile communication and media devices, personal computers, and portable digital music players, and sells a variety of related software, services, accessories, networking solutions, and third-party digital content and applications (Apple, 1). Apple Inc. is popular mainly due to its smartphones iPhone and laptops MacBook. According to article Best Worst Laptop Brands 2015 by LAPTOP editors, Apple Inc. products are to be the best amongRead MoreBusiness Structure Characteristics. Whitbread Structure Analysis1462 Words   |  6 PagesThe following report consists of two parts; PART A identifies Whitbread’s main business information users (or, stakeholders), based on the information provided on their website. In contrast, PART B analyses different types of business structures and determines the pros and cons of Whitbread being a PLC. Tables and bulleting are used throughout the text to convey a vast volume of information in the give n scope. -PART A- 1. MAIN BUSINESS INFORMATION USERS AND THEIR NEEDS – KEY WHITBREAD’SRead MoreAnnual Report Analysis1487 Words   |  6 PagesEvents BI JUNE 2006 What s Important in an Annual Report Running a Faster Paper Chase by Bob Adams Editor s note: This article is based on a class taught by Bob Adams at past CompuFest meetings and is just a sample of the excellent education available at the annual event organized by the Computer Group Advisory Board. This year s meeting will be June 23-25 in Reno, Nev. Bob, a CGAB vice president, will teach sessions titled Advanced SSG Topics: Judgment Aids; Take the Oops Out of theRead MoreThe Relationship Between The Fund ManagerS Personal Characteristics895 Words   |  4 PagesThe relationship between the fund manager s personal characteristics and returns â…   Introduction The improvement of Fund industry in China has a short period. Fund managers are the heart and soul in the decision making of funds who have the major places, they and their behind team own the advantages of collecting collating and analyzing information. But there still have no standard method can help general public choose the fund. Choosing a fund manager is much easier than choosing a fund in theRead MoreCorporate Social Responsibility : A Comparative Study Of Sbi And Icici Essay1611 Words   |  7 Pagesdata of one Public Sector Bank – State Bank of India (SBI) and one Private Sector Bank - Industrial Credit and Investment Corporation of India (ICICI). It is an attempt to study the CSR activities of leading banks in India and compare CSR spending from the year 2009-10 to 2015-16. The present study is based on descriptive research design and secondary data collected from annual report of respective bank from website and different literatures are reviewed. Least Square Met hod is used for estimating

Friday, December 20, 2019

Review on the Human Rights Watch Veggies Gone Wild Video

Through our daily lives, we all consume, purchase and utilize multitudes of products that we sometimes neglect to fully understand how they were able to reach our possession. The uproar of clothing made in sweatshops overseas by under aged laborers fills the newspapers and protest are seen worldwide on the issue, but the truth of the matter is that the United States have a child labor issue right here in our own backyard and a simple internet video, Veggies Gone Wild!!! by the Human Rights Watch organization on YouTube led to research a scenario that is not usually considered as middle class families sit down for their nightly dinners. Creating videos to share on the internet is becoming a tool that is utilized by many activist organizations because of the low cost of hosting the videos and the ability to have the video to reach genres that might never have seen it before. By taking on the popularity of stop action filming, the video is a constant streaming of fresh fruits and vegetables, creating eye-catching words and shapes with a light and airy music that draws you into a subject that is far more serious than the atmosphere of the video presents. You are eventually presented with real, live-action video of children working in the fields to pick the same fruits and vegetables seen in the earlier footage. In the end, the video encourages viewers to contact their congressmen and push for the support of US House Resolution 3564, The Children’s Act for Responsible

Thursday, December 12, 2019

Infosys - Challenges and Opportunities of Organizational Behavior

Question: Discuss about OB challenges at Infosys. Answer: Introduction With a US $9.5 billion LTM revenues and an employee strength of more than 1,94,000, Infosys, after Tata Consultancy Services (TCS), is the second largest IT company in India. It mainly deals in Business Consulting, Strategic Consulting, Software Engineering, Operational Leadership, provides solutions in Mobility, Sustainability, etc. software related services. Founded by N. R. Narayana Murthy along with 6 other colleagues in 1981 in Pune, India, Infosys currently has 950+ clients in 50 countries (Infosys, 2016). Along with its main IT business, Infosys has a number of subsidiaries like EdgeVerve Systems (innovative software products), Infosys BPO (integrated, end-to-end Business Process Outsourcing), Infosys Consulting (Business Consulting), Infosys Public Services (US based subsidiary partnering with public sector organizations in US and Canada), Skava Systems (digital services on mobile). Infosys is led by principle of CLIFE. Customer delight: To meet and exceed client expectations always. Leadership by example: To set industry standards, lead the way in whatever it does and to be an exemplar in their field. Integrity and transparency: To maintain ethical and transparent functions in all their transactions. Fairness: Earn respect and trust from all the stakeholders by being fair and just. Pursuit of Excellence: To be the best in the industry through pursuit of excellence by the company, the teams and services and products by the company. (Babu, 2013). This statement serves as the value statement, vision and mission of the company and drives its employees to excellence. Infosys recently has undergone two major changes viz. changes in its upper management starting with recruitment of Vishal Sikka and removal of Bell Curve performance evaluation system. Mr. Sikka is the first non-founder CEO of the company. The latter, a forced ranking system, has been removed in an effort to curtail the high attrition rate. Infosyss strength lies in the fact that existing in Indian landscape, it has easy availability of highly skilled English speaking workforce and that too at comparatively lower rates. Further, due to being one of the pioneers of Indian IT industry, Infosyss financial position is very strong which gives it leverage to exist, experiment and survive in the highly competitive Indian IT industry (Jha, 2014). A few of the areas in which Infosys can be suffered to improve include its high attrition rates and its smaller size as compared to its global competitors such as HP, IBM, etc. Why Infosys Indian IT industry is plagued with high attrition rates all over the industry. However, even in such a volatile HR environment, Infosys has been especially noteworthy because of its exceptionally high attrition rates. In recent years, Infosys has faced quite high employee attrition rates, which peaked to around 20% in 2014 (Verma, 2015). Organizational Conflict constitutes one of the main reasons for this exceptionally high employee turnover rate and at Infosys, a lot of individual and team level problems are believed to be the main cause for such. Infosys, in 2015, declared that it will be getting rid of its Bell curve appraisal system. Forced ranking system, as it is sometimes called, is often at the root of a number of employee problems since the system is believed to be inefficient. Post removal, Infosys was predicted to have an attrition rate of only 13%. Hence, it will be worthwhile to note its performance in this regard also. (Verma, 2015). Bell Curve Appraisal, introduced by GE, is a rigid framework wherein a manager is forced to slot the employees functioning under him into three different categories based on his judgement of their annual performance. The system is not only ambiguous, it also gives a lot of power to middle management while leaving employees powerless. The major OB issue focused in this study is the high employee attrition rates faced by Infosys and an attempt has been made into analyzing the different reasons for this phenomenon. Discussion analysis of three OB issues Individual level issues Indian IT companies are famous across Indian college campuses for being mass recruiters of fresh talents. While this is a highly advantageous situation for students from CS and IT streams since even Tier II and Tier III colleges are able to get 100% placements done, the picture is not equally rosy for students from non-CS and IT branches. Though hiring is done for even non-CS, IT branches, the majority of work in these companies remain related to CS and IT only. According to Upadhyay, Singh, Jahanyan, Nair (2016), Integration between the persons expectation from the role and the role offered to him is required for increasing the effectiveness at work. (para 1). While such acts ensure that organizational diversity is maintained at a certain level, it creates high work pressure on such individuals along with high level of dissatisfaction. The situation is often abetted by the lack of role clarity that often exists in such situations. Since the work orders come from senior managers and work is then distributed to the employees, often distribution of the work is haphazard. The hierarchy of communication makes it difficult to contact the senior managers directly and clarify your doubts. The result of this is that at the working level where an employee is in direct contact with a client, an employee rarely has any sort of empowerment. Communication channels have to be then setup to clarify the situations from senior managers leading to time delays and thus inefficiencies in the system. Another aspect of working in an IT BPO is the lack of development and growth opportunities. Not allowing a person to utilize his skills and abilities to their full potential leads to stress and eventually burnout in an employee and thus disengaging him from the organization. To avoid this, organizations often send employees to career planning sessions, seminars, etc. However, as discussed earlier, if a person is not given a correct role, all such measures are ultimately futile. Analysis Expecting a person from completely different stream to excel at another stream very fast is unfair not only to the individual but also harmful to the organization. As regards to communication channels, often the whole mechanism is stuck when some out-of-the-way problem occurs to which employee is not used. The lack of employee focus at Infosys along with a dearth of employee development plans and activities have led to a significant increase in the attrition rates at Infosys and have necessitated swift action from management side to control the situation. Organizational level issues Easy availability of proper communication with senior managers is a rare phenomenon in Indian IT industry. The complex hierarchical level followed by Infosys is a testimony to how little interaction takes place between senior management and base level employees. Communication performs the functions of facilitator in decision making, role clarity, motivator, employee engagement and many more, small and big tasks in an organization (Robbins, Judge, 2013). This is further exacerbated by the type of appraisal system prevalent in the company wherein mangers are not responsible for explaining it to the employees that on what basis were they scored and appraised. This leads to creation of an atmosphere of mistrust and dissatisfaction towards management from employees. This can safely be attributed to a Middle management crisis going on in Infosys and which should be looked into as soon as possible. A major part of costs in the IT companies involve HR related costs. In such a scenario, when Infosys started making lesser profits because of industry downturn, it decided to cut-off its employee benefits to still make up the company profits. Not only variable pays were reduced by more than 100%, around 2003, Infosys stopped giving even ESOPs (Correspondent, 2014). Rewarding an employee for a job-done-well is as much important a part of running a successful business as it is to make sure that the job is done well in the first place. In absence of such, employee morale goes down, motivation levels reduce and employees feel disengaged with their job. Analysis Communication is not only important for the functioning of processes, open communication with managers is important for employee morale and their emotional wellbeing. If due to lack of proper communication, an employee feels cut off from the organization since he is unable to discern the ultimate purpose or result of his work. Again, rewarding an employee duly is important for maintaining morale as well to give him appreciation for his work. Curtailment of a major part of rewards at Infosys led to a significant downturn to employee morale. Appraisal process The appraisal process is often seen as a report card for an employee and often it defines his future in the organization. According to Swanepoel, Erasmus, van Wyk, Schenk (2000), The formal and systematic process of tabulating the strengths and weaknesses of an employee, that he exhibits in his workspace, is known as appraisal process. It also brings in the concept of organizational justice wherein an employee who believes that his appraisal has been done in a fair and just manner is highly satisfied with the company (Palaiologos, Papazekos, Panayotopoulou, 2011). The appraisal process followed by Infosys is Forced ranking method or the Bell Curve method wherein managers mandatorily have to classify employees into three different categories viz. 70% average, 20% above average and 10% below average. This kind of a system categorizes individuals performance on a yearly basis. Since the appraisal has to be done by a superior, there are always chances of leniency, partisanship and halo error rather than meritocracy. Another issue is that the process being an annual appraisal process it is, prone to recency bias. While it is supposed to be a scaling of employees performance over a complete year, often the activities of an employee in the recent months colours the performance appraisal. Again, in forced ranking system, managers can easily do away with the responsibility of explaining it to his subordinates the basis on which their ranking was done since there is a necessity to force people into certain categories. Analysis Performance appraisal usually affects employee morale and satisfaction is a big way given the fact that the future of an employee is decided by the appraisal. Under bell curve appraisal system, majority of employees ended up being average performers which creates a feeling of dissatisfaction in employees who work hard the whole year round but just cant reach that coveted top 20%. The system also leads to development of inter-team friction as a feeling of competition is generated within the team to reach the top slot. Recommendations As propounded by Maslows need hierarchy theory, for happiness and satisfaction, a person has 5 different types of needs, the fourth of which is self-esteem. Once the initial needs like physiological, social and security needs are met for a person, which usually are in case of an IT employee, the next thing he seeks is a boost to his self-esteem. This can be achieved at Infosys through granting of autonomy to an employee, giving him recognition, etc. For this, efficient hiring along with proper role description is very necessary. Further, once hired, an individual must be given correct position so that the transition into the organization is easy. Further, developing career development plans for the employees would satisfy the employees need for achievement and increase his overall satisfaction. Since communication plays one of the biggest role in any organization, it is important that communication channels are not only efficient but also effective. Setting up of direct communication channels between senior management and base level employees is a need of the hour for Infosys. Not only would it increase the organizational efficiency whole company wide, it would also help in employee retention also. Existence of an effective communication channel would mean increase in employee satisfaction and commitment to the company and in turn would improve the customer satisfaction levels thus helping Infosys reach its value proposition of customer for life. By changing its appraisal process from Bell curve to Open Ranking system, Infosys took a major step towards controlling its high attrition rate in an industry riddled with very high attrition. This cognizance of its limitations and weakness gave Infosys a significant competitive edge over its competitors who were still struggling with employee turnover thus converting one of its most notorious weakness into a strength. Being a year round affair, the new performance appraisal system, called as iCount, is supposed to give employees feedback whole year round based on specific goals assigned to an employee (Sen, 2016). Such an appraisal system is supposed to increase the chances of employee growth, both personal and professional, and hence make employees more committed to the organization. Conclusion To conclude, by removing bell curve appraisal system from Infosys, Vishal Sikka ensured that a few of the most prevalent employee problems are well on their way to being solved. It is not only expected to reduce employee turnover rate, but also improve the organizational harmony as well as inter team adhesion. Due to removal of peer to peer comparison, the intensely competitive environment of Infosys is now expected to significantly lighten up. Further, it is important the management at Infosys realizes the importance of proper task allocation to appropriate individual so that there is role clarity and an employee can perform at his best. There is a concomitant need for establishment of more effective communication channels so that management can get to know what the employees are saying and work upon any feedback they get. They need to make senior management more accessible so that employees do not keep their grievances to themselves and finally prefer to leave the system rather than help improve it. Existence of effective channels of communication will also help reduce inter team cohesion and bring harmony across the organization. Arrangement of more employee engagement programs such as celebrations, etc. are expected to improve employee commitment to the organization while arranging team engagement activities like outings and dinners would help improve team bonding. Improvement in its salary structure, especially the variable component, more open communication, encouraging free speech, etc. are some other steps Infosys can take to ensure new employees join the company with a vision of long engagement with the company rather than just a stepping stone for better horizons. Once bellwether of Indian IT industry, Infosys, in the past few years lost its position in the industry due to certain troubles including but not limited to HR related issues. The situation grew serious to such levels that, in 2013, the long retired company founder and leader, a firm believer in retirement at 65, had to come back at the helm of the company to drive it out of the muddy waters it had landed itself in. Soon, a year later, Vishal Sikka was hired who brought in significant changes to the flailing company and even generated substantial profits for the company. Infosys being the giant that it is, it retains its robust fundamentals, skilled employees and the highly effective delivery engine and continuing on its current trajectory, is set to regain its position of being industry bellwether once again. References Babu, S. (2013). Infys real problem is not looking beyond founders. Hindu Business Line. Correspondent. (2014). Infosys takes step to stop high attrition. DNA. Infosys. (2016). Infosys. About us. Jha, A. N. (2014). The REAL problem of Infosys. LinkedIn Pulse. Palaiologos, A., Papazekos, P., Panayotopoulou, L. (2011). Robbins, S. P., Judge, T. (2013). Essentials of organizational behaviour. Pearson Higher Ed. Sen, A. (2016). Infosys ahead of bell curve, to evaluate staff with new performance appraisal system 'iCount'. Swanepoel, B., Erasmus, B., van Wyk, M., Schenk, H. (2000). South African Human Resource Management: Theory and Practice.

Wednesday, December 4, 2019

Project Cost And Quality Management Plans For Poly Products Industry

Question: Discuss about the Project Cost And Quality Management Plans For Poly Products Industry. Answer: Project cost management plan It is a plan that represents policies, procedures, and documentation of how to estimate, budget and control costs of a project(Larson, 2011). Poly products industries cost planning andmanagement was based on proposal seeking bids to produce 10000 rubber components. The planning involved addressing cost risks, estimates, and budget for overheads used in production process(Phillips, 2013). Project cost planning Project planning is important in ensuring that resources are estimated and budgeted in effective and efficient manner(Bryde, Broquetas Volm , 2013). Project costs estimates and budgets for poly products industries were based on market survey of the current prices with comparison of other industries. Bottom up estimating approach was used to estimate the work packages of the project. Poly products work was divided using work breakdown structure which was used for budgeting and estimation process. Project cost risks The several risks facing project costmanagement of poly products industries include: possibility of union strike for salary increase of 1% per quarter and the current workforce increasing its rate of overtime to a value of 0.75%. In future the value of raw materials would increase making the cost of production to be higher. Project estimates and costs The following exhibits show summary of cost estimates, and budget for poly product industry. Staff overhead estimates The estimates were based on the different units, hours worked, and grading structure for 800 employees engaged. The proposal on the overhead was to increase and decrease at 10% for those below and above grade 7 in the structure. Table 1 shows a summary of estimates for workers in different units as per the hours structure. Table 1 Unit staff overheads Staff unit/section Hourly rate Research and development 1594 Design 1416 Project engineering 1235 Project management 730 Cost accounting 1010 Contracts 214 Publications 277 Computers 165 Manufacturing engineering 279 Industrial engineering 176 Facilities 680 Quality control 363 Production line 3270 Traffic 70 Procurement 182 Safety 102 Inventory control 131 Totals 11,894 Cost estimation of materials The materials for production were based on the proposed schedule of delivery and the fixed value provided to the bidders. The raw materials were estimated on a cost value of $200 that was for a period of 12 months. Table 2 show a summary of cost of materials as per deliveries. Table 2 Cost of materials Delivery units Costs 3000 units @$200 600,000 3000 units@$200 700,000 3500 units@$200 700,000 Totals 2,000,000 Overhead structure estimation The overhead structure estimation was based on planning phases of the project. The budget was structured for program management, engineering research and development, finance, and production(Gido Clements, 2014). Table 3 shows a summary of costs as per the quarter among the sections. Table 3 Overhead cost structure Sections Overheads per quarters 1st 2nd 3rd 4th Project management 730 234 145 340 Engineering research development 1040 4245 1240 350 Finance 1400 3465 5465 4590 Production - 603480 703450 704500 Totals 3170 611424 710,300 709780 Cost control Cost control involves the process of monitoring the status of the project to update the project costs and managing changes to the cost baseline the tools and techniques to be employed to ensure control is done is earned value management, forecasting and performance reviews(Kloppenborg, 2014). The output will be cost forecast, project document update and organizational process assets updates(PMI., 2013). The purpose of carrying out production control is to bring out expected to a level of acceptable limits. Project quality management plan The quality management plan represents how poly products industries well implemented quality policies. It is important to have a quality management plan because it defines how quality will be delivered during the production process. Success of poly products industries rubber components will depend on the quality of the products. The quality plan was developed based on the requirements of the project involving planning, deliverables, assurance and control of quality by the organizations. Project quality deliverables The quality deliverables to be achieved by the industry include: manufacture of rubber components according to specifications supplied by the customer, flexibility of contractor in material selection and testing as per specifications, continuous procurement as per quality guidelines, and operating a quality control program acceptance to customer and contractor that in addition allows a process of escalation between the parties. Project quality plan Project quality plan involves using the right tools, techniques and methodology to ensure quality is achieved(Hedman, 2013). The poly product industry will be guided by the philosophy that the products to be produced are acceptable among the customers. To ensure quality deliverables planning need to be done and developed. In planning for quality the scope statement will provide guiding a tool(Heagney, 2016). It will contain the required details for technical and operating performance. In addition the scope statement provides acceptance criteria for the project that form the basis of project approvals(Kendrick, 2013). The second tool for quality planning is the work breakdown structure (WBS) which provides a tool for measuring quality. It identifies the several deliverables and work packages expected to be achieved by the project. The basis of proper planning is to reduce wastages, lower costs, increase satisfaction and increase profitability(Burke, 2013). The tool used for planning is the quality checklists. A project quality checklist provides a list of standards and requirements to be achieved(Bryde, Broquetas Volm , 2013). Table 4 shows the quality checklist for the project. Table 4 Project quality checklist Items deliverables Status Remarks Achieved Not achieved Evaluation of contractors and bid done as per specifications Materials inspected and tested for conformance Manufacture of rubber components as per specifications Continuous procurement as per specifications Project audits and checks on processes are done An escalation process between contractor and project staff is developed Quality assurance It is a process that ensures that quality requirements and control measurements are used(PMI., 2013). The poly product industries will use quality assurance to facilitate improvement in its quality processes. The industry will use quality metrics as part of the quality assurance management tools that specify schedules and products. The production is based on scheduled specifications metrics that was specifically used to provide answers for questions on what, when and how production will take place. Quality assurance example metrics for poly product industries are the schedules for overheads and units to be produced. Quality controls It is the process in which poly product industry will monitor and record outcomes to ensure that performance is done as per requirements and specifications by ensuring that recommendations is done for future changes. The purpose of quality control is to improve quality and eliminate unnecessary defects(Hedman, 2013). The tool and techniques employed by the industry is the work performance data that outlines variances for technical, schedule and actual cost performance. Table 5 shows the summary of work performance data templates as part of quality control templates. Table 5 work performance data Metrics Planned performance Actual performance Remarks Technical performance: Involves specific resources utilized or consumed Schedule activities: involves specific work packages/activities allocated time Cost performance: it involves specific cost estimates and budgets for materials and overheads References Bryde, Broquetas Volm . (2013). The project benefits of building information modelling. International Journal of project management, 31(7), 971-980. Burke, R. (2013). Project management: planning and control tecniques. New Jersey: Wiley publishers. Gido Clements. (2014). Successful project management. Chicago: Nelson Education. Heagney, J. (2016). Fundamentals of project management. AMACOM: American management association . Hedman, K. (2013). Project management professional exam study guide. Indianapolis: Wiley. Kendrick, T. (2013). The project management tool kit: 100 tips and techniques for getting the job done right. . AMACOM Div: American management Assn. Kloppenborg, T. (2014). Contemporary project management. London: Nelson Education. Larson, E. (2011). Project management: the managerial process. New York: Mc Graw Hill. Phillips, J. (2013). PMP, project management professional (certification study guides). New York: Mc Graw Hill. PMI. (2013). A guide to project management body of knowledge . Newtown Square: PA: PMI.